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ENERGY TRANSFER COMPANIES
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PANHANDLE EASTERN PIPE LINE COMPANY, LP
TRUNKLINE GAS COMPANY, LLC
SEA ROBIN PIPELINE COMPANY, LLC
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ROVER PIPELINE LLC
LAKE CHARLES LNG COMPANY, LLC
SOUTHWEST GAS STORAGE COMPANY
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Street Address
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Mailing
Address
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Main Phone
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1300 Main
Street
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P O Box
4967
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(713)
989-7000
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Houston,
Texas 77002
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Houston,
Texas 77210-4967
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EMERGENCY CONTACTS
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24-Hour
Emergency
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(800) 225-3913
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Call
Before You Dig
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811 (National)
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Media
Contact
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media@energytransfer.com
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(214) 840-5820
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Name
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Email Address
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Phone
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Messenger
Help Line
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messenger@energytransfer.com
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(877)
689-7800 or
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(713)
989-7800
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Customer
Service Line
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PipeLineCos@energytransfer.com
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(800)
275-7375 or
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(713)
627-4272
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After
Hours/Weekend/Holiday Analyst Cell Phone
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scheduleroncall@energytransfer.com
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(713)
962-9862
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Fax
Numbers
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Fax Number
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Customer
Service and Messenger Services
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(713)
989-1178
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Contract
Administration
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(713)
989-1178
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Sales
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(713)
989-1177
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Marketing
Operations (Nominations)
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(713)
286-5402
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MARKETING DEPARTMENT CONTACTS
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Name
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Email Address
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Phone
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Beth
Hickey, Executive Vice President, US Gas Pipelines
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beth.hickey@energytransfer.com
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(713)
989-7633
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Melissa
Hollis, Sr. Administrative Assistant
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melissa.hollis@energytransfer.com
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(713)
989-7621
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Cheryl
Jefferson, Sr. Administrative Assistant
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cheryl.jefferson@energytransfer.com
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(713)
989-7587
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SALES
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Contact
for information on pipeline services, capacity, rates and initiating new
service.
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Name
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Email Address
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Phone
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Bryan
Hill, Director, Marketing
Mike
Stoll, Sr. Director, Marketing
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bryan.hill@energytransfer.com
mike.stoll@energytransfer.com
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(313) 640-8684
(636)
812-7121
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COMMERCIAL OPTIMIZATION, SALES AND SYSTEM OPERATIONS
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Responsible
for marketing of transportation and storage services.
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Name
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Email Address
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Phone
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John Reid,
Vice President, Interstate & Optimization
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john.reid@energytransfer.com
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(713)
989-7133
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Travis
Eubank, Sr. Account Manager
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travis.eubank@energytransfer.com
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(713)
989-7696
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BUSINESS DEVELOPMENT
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Responsible
for producer service related activities including developing projects and
negotiating the attachment of supply. Responsible for the Market and Supply
development for gas and liquids and managing day-to-day activities relating
to processing and liquid transportation.
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Name
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Email Address
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Phone
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Joey
Colton, Vice President, Interstate & Optimization
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joey.colton@energytransfer.com
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(713)
989-7266
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Mark
Brocato, Account Manager - Commercial
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mark.brocato@energytransfer.com
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(713)
989-7642
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Anna Holt,
Account Manager - Commercial
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anna.holt@energytransfer.com
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(713)
989-7389
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Jennifer
Merkel, Sr. Account Manager - Commercial
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jennifer.merkel@energytransfer.com
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(713)
989-7649
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MARKET SERVICES
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Name
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Email Address
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Phone
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Alicia
Kesler, Sr. Administrative Assistant
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alicia.kesler@energytransfer.com
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(713)
989-2568
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NOMINATIONS AND ALLOCATIONS
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Responsible
for verifying and confirming nominations, allocation of actual volumes and
communication with shippers and operators related to imbalance management.
Contact this group for current business inquiries regarding balances, OBAs,
nominations, allocations or confirmations and training for the Messenger
System.
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Name
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Email Address
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Phone
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Melissa
Lakey, Sr. Manager, Customer Service
Kimberly
Aleman, Sr. Specialist, Customer Service
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melissa.lakey@energytransfer.com
kimberly.aleman@energytransfer.com
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(713)
989-7742
(713)
989-2187
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Valerie
Bell, Sr. Specialist, Customer Service (weekends)
Carolyn
Burnett, Specialist, Customer Service
Mark
Dixon, Sr. Specialist, Customer Service
Jonathan
Fanini, Sr. Specialist, Customer Service
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valerie.bell@energytransfer.com
carolyn.burnett@energytransfer.com
mark.dixon@energytransfer.com
jonathan.fanini@energytransfer.com
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(713)
989-2544
(713)
989-7440
(713)
989-5117
(713)
989-4630
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Bobbi
Gabosch, Sr. Specialist, Customer Service
Ryan
Garza, Sr. Specialist, Customer Service
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bobbi.gabosch@energytransfer.com
ryan.garza@energytransfer.com
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(713)
989-7573
(713)
989-5095
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Paul Gill,
Lead Analyst, Electronic Commerce
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paul.gill@energytransfer.com
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(713)
989-7577
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Pedro
Martinez, Specialist, Customer Service
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pedro.martinez@energytransfer.com
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(713)
989-7673
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Danielle
Albert, Offshore Specialist (Sea Robin/Stingray)
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danielle.albert@energytransfer.com
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(713)
989-7524
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After
Hours/Weekend/Holiday Analyst Cell Phone
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scheduleroncall@energytransfer.com
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(713)
962-9862
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CONTRACT ADMINISTRATION
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Responsible
for contracting ongoing transportation and storage services and capacity
release.
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Name
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Email Address
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Phone
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Lindy
Donoho, Director - Contract Administration
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lindy.donoho@energytransfer.com
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(713)
989-2416
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Mark Enns,
Sr. Analyst - Contract Administration
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mark.enns@energytransfer.com
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(713)
989-7671
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Susan
Sharp-Jozwiak,Sr. Analyst Contract Administration
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susan.sharp-jozwiak@energytransfer.com
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(713)
989-7651
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Freddy
Valencia, Analyst – Contract Administration
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frederico.valencia@energytransfer.com
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(713)
989-5129
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CREDIT
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Name
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Email Address
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Phone
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Credit
Risk Management
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regcreditrisk@energytransfer.com
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(713)
989-7015
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CUSTOMER SERVICE
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Responsible
for responding to all customer inquiries. Contact this group for any questions
or concerns regarding billing, measurement, regulatory or other issues.
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Name
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Email
Address
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Phone
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Customer
Service Line Toll-Free
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PipelineCos@energytransfer.com
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(800)
275-7375
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Customer
Service Line in Houston
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PipelineCos@energytransfer.com
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(713) 627-4272
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Tim
McCullar, Director, Portfolio Management
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timothy.mccullar@energytransfer.com
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(713)
627-4272
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Ellen
Puente, Sr. Analyst Customer Service
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ellen.puente@energytransfer.com
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(713)
627-4272
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MESSENGER SERVICES
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Contact
this group to set up or change Messenger System Agreements, user access and
website information.
Suzette
Caffey, Lead Analyst, Electronic Commerce suzette.caffey@energytransfer.com
(713)
989-7694
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Name
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Email
Address
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Phone
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Messenger
System Help Line Toll-Free
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messenger@energytransfer.com
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(877)
689-7800
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Messenger
System Help Line in Houston
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messenger@energytransfer.com
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(713)
989-7800
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